BACKGROUND
The TLC Group of Companies UK Ltd. understands that your privacy is important to you and that you care about how your personal data is used and shared online and through Our marketing, publicity, and projects. We respect and value the privacy of everyone who visits Our Site(s), interacts with Us, or uses Our services. We are committed to ensuring that your personal data is handled responsibly and in compliance with applicable privacy and data protection laws, including the General Data Protection Regulation (GDPR), Bermuda’s Personal Information Protection Act (PIPA), and other global privacy standards.

This Privacy Notice also reflects Our commitment to ethical practices in the use of emerging technologies, including artificial intelligence (AI) and advanced data analytics. We prioritize transparency and fairness in how your data is collected, processed, and used.

Please read this Privacy Notice carefully and ensure that you understand it. Your acceptance of Our Privacy Notice is deemed to occur upon your first use of Our Site or when We request your details, and you are directed to this Privacy Notice. If you do not accept and agree with this Privacy Notice, you must stop using Our Site immediately and/or inform Us that you do not wish for Us to continue to use your details.

DEFINITIONS AND INTERPRETATION
In this Notice, the following terms shall have the following meanings:

• “AI and Emerging Technologies” means automated systems and tools, including machine learning models and algorithms, that We may use to analyze, process, or generate data insights to improve Our services.

• “COOKIE” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in the OUR USE OF COOKIES section below;

• “PERSONAL DATA” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. This definition includes information that is processed using AI systems or similar tools. This definition shall, where applicable, incorporate the definitions provided in relevant laws, including but not limited to the UK Data Protection Act 2018, GDPR, and PIPA;

• “WE/US/OUR” means The TLC Group of Companies UK Ltd including its global affiliates, subsidiaries, and sister companies.

INFORMATION ABOUT US
We own and operate Our Site. Our Privacy Officer (also known as Data Protection Officer in certain jurisdictions) is responsible for ensuring compliance with applicable global data protection laws, including GDPR, PIPA, and other standards, can be contacted at:

• Email: privacy@thetlcgroup.pro

• Post: The TLC Group of Companies UK Ltd, Data Privacy/Protection Officer, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

This Privacy Notice applies to all users globally. Where local laws apply specific rights or obligations, We ensure compliance with the relevant standards, including but not limited to GDPR in the European Union, PIPA in Bermuda, and other international frameworks.

WHAT DOES THIS NOTICE COVER?
This Privacy Notice applies to your use of Our Site, the use of Our AI-driven systems, and the storage and processing of your data, whether manually or through automated technologies.

Our Site and services may contain links to third-party websites or platforms. Please note that We have no control over how your data is collected, stored, or used by other websites or systems, and We advise you to check the privacy policies of any such websites or platforms before providing any data to them.

YOUR RIGHTS
You have rights under applicable data protection laws, including but not limited to GDPR, PIPA, and other global standards:

• Right to Transparency: To understand how your data is collected, stored, and processed, including by any AI or automated systems We may use.

• Right of Access: To request access to the personal data We hold about you, including how automated tools like AI may have processed or analyzed your information.

• Right to Rectification: To correct or update any inaccurate or incomplete personal data.

• Right to Deletion (“Right to Be Forgotten”): To request that We delete your personal data where permissible under applicable laws.

• Right to Restriction of Processing: To request that We limit how your personal data is used or processed, including by automated systems.

• Right to Data Portability: To receive a copy of your personal data in a machine-readable format or to have it transferred to another organization.

• Right to Object: To object to the use of your personal data for certain purposes, such as direct marketing or automated decision-making.

• Right to Challenge: To raise concerns about Our compliance with Bermuda's PIPA or other global privacy standards by first contacting Our Data Privacy/Protection Officer. If you are not satisfied with Our response, you may then seek guidance from the Privacy Commissioner's Office or other relevant regulatory authority.

HOW AND WHERE DO WE STORE YOUR DATA?
We store and process data globally to provide efficient services and support. Personal data may be transferred and stored in countries outside your own, including but not limited to the European Economic Area (EEA) and Bermuda.

When transferring personal data across borders, We implement safeguards to ensure your data is treated securely and in compliance with applicable laws, including GDPR, PIPA, and international privacy frameworks. These safeguards may include:

• Contractual agreements with recipients;

• Adherence to adequacy decisions in certain jurisdictions; and

• Implementation of data encryption and access controls.

If you wish to learn more about how We protect cross-border data transfers, please contact Our Data Privacy/Protection Officer.

AI AND AUTOMATED DECISION-MAKING
We may use AI and emerging technologies to enhance Our services, including analyzing trends, personalizing content, and improving user experiences. When using AI-driven automated decision-making, We maintain:

• Comprehensive human oversight through established governance processes;

• Regular monitoring of system performance, fairness, and impacts;

• Transparent processes for understanding and challenging automated decisions;

• Compliance with data protection requirements and ethical AI principles.

BREACH NOTIFICATION
If a personal data breach occurs that poses a risk to your rights or freedoms, We will notify the relevant supervisory authority in accordance with applicable laws, including GDPR and PIPA. Affected individuals will also be informed, where required, with details of:

• The nature and scope of the breach;

• Steps We are taking to mitigate harm; and

• Guidance on protective measures you can take.

For Bermuda users, We will notify the Office of the Privacy Commissioner if the breach poses a real risk of significant harm.

RETENTION PERIODS
We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, regulatory, or contractual obligations.

Retention periods may vary depending on the type of data, its use, and legal requirements in your jurisdiction. For Bermuda, We comply with PIPA by retaining data only for as long as necessary under Bermudian law.

CONTACTING US
If you have any questions about Our Site, this Privacy Notice, or how We use your data, please contact Us by:

• Email: privacy@thetlcgroup.pro

• Post: The TLC Group of Companies UK Ltd, Data Privacy/Protection Officer, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

For users in Bermuda, you may also contact the Office of the Privacy Commissioner for further guidance:

• Website: www.privacy.bm

• Email: PrivCom@privacy.bm

OUR USE OF COOKIES
Our Site uses Cookies to provide a better user experience, improve website functionality, and gather insights to enhance our services. Cookies are essential for certain features of Our Site to function properly, such as maintaining user sessions, tracking preferences, and enabling analytics.
We categorize the Cookies used on Our Site as follows:

• Necessary Cookies: These Cookies are essential for the operation of Our Site. They enable basic functionalities such as page navigation and access to secure areas. Without these Cookies, the website may not function properly.
• Marketing Cookies: These Cookies are used to track visitors across the website and gather data about user behaviour for marketing purposes. This information helps us tailor our marketing efforts and improve the relevance of our campaigns.
• Unclassified Cookies: These are Cookies that we are in the process of classifying, together with the providers of individual Cookies. They may serve specific functions to enhance your experience, but their exact purpose is under review.

Details of specific Cookies we use on Our Site, along with their purpose and classification, are listed in the table below.

CHANGES TO OUR PRIVACY NOTICE
We may update this Privacy Notice to reflect changes in laws, technologies, or Our practices. Any updates will be posted on Our Site, and you will be deemed to have accepted the terms upon your continued use of Our Site.